We do not ask families to email us nice words about their experience, we only place here spontaneous and real feedbacks we receive from them
From Families in Australia;
21st Feb 2024
Third time customer
3rd Nov 2023:
Miryam has been my agent for 6 years now and is an outstanding expert and a professional in this space. She is extremely caring and realistic for both the au pair and the family and this is a luxury. Working with families and in their homes is a huge commitment for the family and the au pair and Miryam facilitates this seamlessly through the hiring process and beyond. Long story short you are in great hands with Miryam.
Anne Rankin host family in Sydney
I hope this email finds you well. We are a past customer, we have had 3 out of our 4 aupairs placed by your agency and we have been very happy with those placed by your agency (Merel Visser in December 2010, Simone Valby in October 2012 and our current aupair Anne-Sophie Liv in January 2014).
We are now looking for a new aupair to join our family for 6 months starting in early September 2016.
We would prefer that our aupair be over the age of 20 years and has a good command of the English language.
I have attached an updated Family Profile and I look forward to hearing from you and in finding our next aupair through your agency.
Elisa Kidston (nee Da Silva)
Elisa Da Silva, host family from Brisbane
We hope you are well and thank you again for introducing us to Celina Aleksander. She has been a great addition to our family for the past 6 months.
Celina has decided to take on a new adventure around Australia and will finish with us a little earlier than planned on the 30th June. May we have your advice on any end of contract matters we should address?
Attached is a new family application form with our latest details. May we have your help to source new candidates asap?
Jennifer and Adam
Jennifer de Jong from Sydney, previous customer during 2023
Thank you very much for helping us find our wonderful au pair, Katharina Wais.
Katharina will be leaving us in August, so I would like to get your help finding another fantastic au pair for our family!
I have completed the application form for the new au pair and updated our family situation.
Jennifer Davies from Melbourne, previous customer during 2023.
My name is Jarrod Michael and I am a 43 year old male caring for two beautiful little men eight and five years old. I have a shared care arrangement with my former wife and we live in a nice neighbourhood directly opposite the children’s school. We live near the beautiful Wilsons Promontory National Park and just a one hour forty minute train ride to the Melbourne CBD.
I’ve had friends in Queensland the speak very highly of your service and they have had positive experiences with German AuPairs in the past.
Could one of your consultants possibly call me on mobile 0428-……. to discuss my options.
We have been very happy with Talina and would like to organize to meet with Au pairs that might be available to start early August. Which is when Talina will finish her stay with us.
Can you advise if you have anyone available?
Ryan Kingston from Perth, current customer and second time family in 2023
Good Morning Miryam,
All went well with our Skype interview with Eleanor this weekend. She sounds just perfect and we were able to go over quite a few things in the hour we spoke. Thank you for the interview suggestions on your website, they were very helpful.
We are very excited to offer Eleanor the position. While we have been looking for someone to begin with us mid-August, she mentioned that she will be moving with her family to Turkey at the end of that month and that starting any earlier would be highly unlikely. I am mindful that as I am due the first half of September, any extra time together before the babies arrive would be good for everyone involved. Please let her know that we are happy for her to join us just as soon as she is ready. Please let me know the next steps to take, should Eleanor accept the position.
And thank you for all your help! This process has been extremely stress free so far (with the exception of pre-interview jitters). I can’t imagine it is always this easy but you are very good at this match making game. Eleanor very much reminds us of our niece.
Current host family
“Miriam Aubert from Aupair Australia has provided an excellent service in finding an aupair for our family. Aupair applications were provided very quickly and with Miryam’s wealth of knowledge through her own experience greatly assisted in finding the right match for our family. Miryam is easily on call to answer any question no matter how small it may seem and she treats every question as important. I have thoroughly enjoyed the experience and look forward to using Aupair Australia again to find my next aupair” Regards Nicole
Nicole Cowley, hosting family in Sydney
Dear Miriam, thank you so much for your prompt response and fantastic candidates. Each and every girl is truly wonderful.
There were 6 applications and I would like you to send our profile to 4 of them and possibly 5. If it’s easier I will email you back an answer for each candidate..
Kylie Ireland, host family in Brisbane.
Dear Au Pair Australia
Thank you for your emails and for the CVs of au pairs. A fantastic service already!
I am in the process of moving back into our home so don’t need to arrange right now, however, I will be in touch closer to the time that I need your service.
I’m impressed with the calibre of girls sent by the team of Miriam Aubert and will look forward to securing an au pair with you in due course.
Alexandra Macaulay from Sydney
Thank you so much for sending me such perfect candidates. Its been a tough decision and I would be happy with any of them but my gut is saying Alexiane would be great. I hope she likes us and would like to live in Perth. We are currently getting the house ready for an au pair so we are moving the children into the same room. The au pair will have a new king single bed and I bought a bunk bed for our son Max which arrives 15th November. I am happy to wait until mid November for the au pair to arrive so the house is ready for her and our children are settled into there new room. We look forward to taking the next step. Thank you Kind Regards,
Sarah Gooch, from Perth
I have been given your contact details by friends who have been very happy with your service, as my family is shortly to relocate from Singapore to Sydney. We’re originally from Sydney (myself, my wife, three boys aged 6m 2.5yrs and 4.5yrs), and are thinking about moving back to a large place in Dural, but that is still a good few months off.
While interested in au pair services, my principal query is regarding hiring our existing au pair in Singapore to be our au pair in Sydney. She is from the Philippines, aged 39, and has expressed an interest in visiting Australia. We would, of course, be more than happy to pay the usual placement fees for this – we just have a preference for someone who is already known to ourselves and our kids.
Is this something you have any experience and/or could provide help with?
I hope you’re well?
Elizabeth and I are looking into getting another au pair, and wanted to reach out to you and find out about the current costs, availability, etc. We’ve had some wonderful experiences using you before, so we’d certainly be keen to do so again.
Elizabeth is looking to return to work shortly, hence the new need.
Benjamin Blythe, third time customer.
Just wanted to let you know how wonderful Leonie is and how happy we are. She has fitted into our family so well and is a great friend and help to us.
We are currently helping her plan her trip around Australia and will be sad to see her go.
We don’t know how we will manage without an au pair when she goes and would like to plan one to replace her, although I do not think she can be replaced, she is so special!
Can you please ask Miriam Aubert or her team to have a look at girls who might be interested to live with us from August onwards.
We now live in Bunbury in Western Australia in a 4 bedroom house, 5 min from the city and 2 min to beach.
The rest of the details are as per last application.
Thanks for finding us Leonie. We will really miss her.
Yvette Shepherd. third time customer from Perth
Thankyou for your super effecient service. You really are excellent at your job. You have selected excellent applicants and we are happy with both applications. We would like to interview both Selena and Franziska. The only problem is they both sound excellent! I am sure they will both be perfect, and I don’t want to find they are both perfect and then dissappoint one of them!
If we can interview them this weekend that would be great. They really do sound excellent though, both of them.
I will try and get some video for you of Leonie with us, she really is like a sister to me now! As I mentioned we have invited her to celebrate Christmas with us as she is travelling around Australia so she will spend a few weeks with us, not working but hanging out. It would be nice if there was another German girl who she could hang out with!
let me know if you think if it is a good idea to interview both.
Hosting family in Melbourne, and third time customer from Western Australia
Thank-you for arranging our new aupair Hanna she has settled in comfortably:)
We have had such a wonderful experience with Luisa and feel it has helped our family so much that my friend Megan is very interested.
If you could kindly send her the required information I truly think her family would benefit from an aupair.
You make it easy for us! especially for us working mums and I am very happy with your service so I am more than happy to recommend
Wendy Mateus, customer of Aussie Au pair for consecutive times
Lea e-mailed me yesterday and so we have an appointment to do an interview via Skype at 9pm tonight (Au time.) Based on her profile and photos my husband & I both agree she is our first choice so far. I will let you know of our decision as soon as the interview is complete.
Thank you so much for your prompt efficient services. You have made this process much easier than I thought it would be.
Cindy Botha, Hosting family of Aussie Au pair
Please find below the details of Miryam Aubert as discussed. We have used Miryam several times over the last two + years and have been most happy with the outcome. I recommend her services highly.
Preetha Chowdhary, customer of Aussie Au pair for consecutive times
We met our Aupair through Aussie Aupair. Our contact person was Miryam Aubert. Following a first email from us, Miryam came back with several Aupair candidates, and most of them fitted our criteria. She was very professional, and always replied to our emails the same day. We selected our Aupair from the list provided by Miryam Aubert, and we are very satisfied with the first week she has spent at home. Now we can enjoy a meal in the city, while Virginie is looking after the kids. We have not been able to do this for a long time now. The cost of the service provided by Aussie Aupair is reasonable, considering the benefits. We will definitely contact Aussi Aupair again in the future.
Serge & Mireille Toulekima
Serge Toulekima, Host family, Perth
I would like to say how delighted we are with our French Au pair Aurelia and the au pair experience Aussie Au Pair has provided us.
Aurelia has been a delight to have in our family and it has truly been a cultural exchange. This was our first au pair and we were very nervous about how it would work out but I can confidently say it has been a wonderful experience for our children and ourselves.
Nga & Peter Lucas Brighton, Victoria
These are fantastic – thank you for all your excellent correspondence I have found it to be invaluable.
I would certainly recommend your company to family and friends requiring the services of an Au Pair.
Have a good week.
Bernadette McConnell, Hosting family.
As a busy family of six, we were extremely pleased with the speed and ease at which Aussie Au Pair helped us find a nanny.
Miryam Aubert from Aussie Au Pair helped find a girl who is hard working, flexible and great with the kids! We needed a nanny who could look after both babies and children. Aussie Au Pair help guide us through the decision making process and helped make the transition easy.
I would recommend Australian families use Aussie Au pair as they are organised, take into consideration you needs and are pleasant and easy to work with.
Thank you Aussie Au Pair for helping make this experience so wonderful for us.
Shona Adamo, Host family, Sydney NSW
Wonderful experience! Just after contacting the agency we have received a list of au- pair profiles. It was great to see the photos of the au-pairs, their letters to the family and their references. This greatly assisted us in the selection process. Once we have selected a few profiles, the contact details were provided to us by the agency. This enabled us to get in direct contact with the girls. The only challenge was the time difference with Europe. Otherwise the new technology of video and chat systems helped us to bridge the geographical distance. Therefore I felt like interviewing the girls in my room:-) All girls were fantastic! It was really hard to make a choice. The agency assisted us all the way. And our new Au-pair arrived to Sydney just 1 week later!!! This was an excellent experience! I would only suggest to have a forum for the au-pairs on the website, so that they could get in touch with other girls in their neighbouring suburbs, get some tips, exchange information.
Jurgita Bieri, Host family, Camerray Sydney
“we contacted Aussie Au Pair with an urgent need for an Au Pair, the same day a large range of resumes were sent to us, perfect. The process was simple and hassle free. We cant wait for her to arrive”
Samantha Jones, Host family, Brisbane
I like Aussie Au pair’s selection process the best. Ability to see more than one candidate at a time, yet not feel we needed to rush into someone. Very quick response when we asked to see more candidates.”
Patricia Thompson, Host Mom, Melbourne
Thank you so much for all your efforts. Your personal touch made such a difference. Sarah is just exactly what we were looking for. She is brilliant and such a great match for our family. The girls love her to bits!.
Thank you again. I shall certainly be happy to recommend you.
Sally Graham, Host family Camberra
Your response has been above my expecatations.
Already I am very happy with the profiles that you have sent through and ma honing in on a couple,
Daniel Sword, Host Family Sydney
From Au pairs:
“Elite au pairs and the local agency in Australia (Au pair Australia) really has helped me in my australian project ! Myriam is a very kind and available lady. She fond me very quickly a family. This family considerates me like their daughter and their little girl is so cute ! Elite au pairs is a serious agency “
Thank you for all again,
Lucrezia Tiralongo firstname.lastname@example.org
My wonderful adventure as an Au pair ended last week.
I want to thank you for all that you’ve done before and during my au pair stay. It was very enjoyable to have someone like you to answer all the questions and to give useful advises. So BIG thanks to you.
You were right actually, about being a nanny. It’s much better especially for the children if the nanny has a car!!. They need to go out, have fun outside… So I won’t apply as a nanny.
I wish you the best Miryam.
Sylvia Huber .
Here I am in Australia, since a week now, and everything is wonderful !!!
The family is very careful to me, and takes care to respect their commitments to the OZ Aupair agency.
I’m considered as a family member, and it helped me feel at ease very quickly. I looked after 2 lovely children!!!
I am very pleased how things hapenned with OZ Aupair.
The person who took care of me (Mrs Aubert), prepared me well, and was able to answer my questions.
It’s very reassuring to know that I can count on her help when needed. It’s also very reassuring to hear that Oz Aupair wanted me to go in a safe family!!
In this regard, for all those who want to take this opportunity to work as an Au pair, please, be very vigilant!
Go on an adventure is a good thing. However, leave, without actual contact, I recommend!
I haven’t been able to leave without the support of OZ Aupair agency. There are a lot of abuses and ill-intentioned people!
I urge you to go with the support of an agency, especially OZ Aupair one, you willn’t regret it!!!!
Thanks again, Mrs Aubert, for your work, and all informations you gave me. Blessings.
I can be contacted if you need any feedback of my experience at email@example.com
I’m now au pair in a wonderful family for 4 months thanks to your agency, so first of all I wanted to say thank you because you were always nice, you answered to all my questions and quite quickly. I’m living my Australian dream at the moment, my host family is great and I really enjoy my time here.
I will leave my family in mid April and I would like to find another host family for a short period before going back to France. Two months stay would be perfect. So I was wondering if you were in contact with host families looking for a short time stay.
Aurélie Ponsonnet firstname.lastname@example.org
Voici un peu plus d’une semaine que je suis installée en Australie, et tout se passe merveilleusement bien!
La famille fait vraiment tout pour que je sois à l’aise, et prend soin de respecter tous les engagements qu’elle a pris avec l’agence OZ Aupair. C’est important pour ma famille d’accueil de me considérer comme un membre de leur famille. Cela est vraiment agréable, et m’a permis d’être rapidement à l’aise.
Je m’occupe de deux magnifiques petites filles, qui m’ont également accueilli à bras grands ouverts !
L’agence OZ Aupair m’a vraiment soutenue et accompagnée tout au long du processus. La personne qui s’occupe de moi (Mrs Aubert) a su parfaitement répondre à mes questions. Elle m’a bien préparé et m’a donné les informations nécessaires.
C’est important pour moi de savoir que je ne suis pas toute seule, et qu’en cas de besoin, je pourrai m’adresser à elle. C’est également très important pour moi, de savoir que l’agence OZ Aupair, voulait s’assurer de m’envoyer dans un cadre sain, afin que mon séjour se passe en toute sécurité.
D’ailleurs, toutes celles qui souhaitent partir, et saisir cette formidable opportunité de travailler en temps que fille au pair en Australie, je vous déconseille de partir sans l’appui d’une agence.(surtout dans un pays aussi loin!!)
Je ne serai pas partie sans le soutien réefl d’une agence. Quitte à choisir, je préfère opter pour la sécurité, que pour la pseudo facilité!!
Il y a beaucoup trop d’abus et beaucoup de personnes mal intentionnées. Soyez vigilantes les filles!
Donc si vous souhaitez vous rendre dans ce superbe pays, futures filles au pair, je vous conseille de prendre contact avec l’agence OZ Aupair, vous ne serez pas déçues!!!
Christelle Azede email@example.com
My experience with Aussie Au pair was very pleasant. All my questions were promptly answered and I was matched with a family very soon after posting my resume. Aussie Au pair was in constant contact and helped the placement proccess move quickly and smoothly. I highly recommend Aussie Au pair to anyone looking for au pair work in Australia.
Annie Rollin, Au pair placed with host family in Victoria
Je suis très touchée que vous songiez à publier mon commentaire : je serais ravie que vous vous en serviez pour donner à d’autres personnes l’envie de devenir jeune fille au pair et de passer par votre agence.
Il est vrai que cette expérience m’a beaucoup transformée, et m’a aussi appris à mieux me connaître et savoir de quoi j’étais capable.
Cela a été (et l’est encore pour un mois) un merveilleuse expérience.
Merci beaucoup pour votre aide.
En vous remerciant une fois encore et vous souhaitant une bonne journée,
Clotilde CHABAU, Au pair placed with a host family in Brisbane
I just wanted to let you know that I got my passport, visa and international drivers license so I am all ready to go! My plane leaves the U.S. tomorrow and I will be arriving in Australia on September 2nd! I just wanted to let you know how much I appreciate you helping me with this process and also for placing me with the Sword family! Thank you so much for everything Miryam you have been wonderful!
Miranda Gendreau, Au pair placed with host family in Brisbane
Dear Miryam :
Thanks a lot for your help by finding my host family Bieri.
They are so nice and everything works out well!
Julia Romeike , Au pair placed with host family in Sydney
Je suis en contact avec l’agence Aussie AuPair depuis environ 3 mois : j’ai d’abord rempli un questionnaire sur Internet pour présenter mon profil. A partir de là, l’agence a accepté mon profil et m’a envoyé un questionnaire plus complet afin de me constituer un profil plus détaillé pour les familles. Ensuite, j’ai attendu et Myriam, la coordinatrice de l’agence m’a envoyé des profils de famille très détaillé (avec nombre d’enfants, situation, description de la maison, des tâches ménagères, du salaire, etc..). Je devais lui dire si j’étais d’accord pour qu’elle leur montre mon profil et à partir de là, je pouvais contacter la famille par e-mail puis les avoir par téléphone.
Au bout de plusieurs tentatives, j’ai été prise chez les Jelley’s, chez qui je m’apprête à passer 9 mois à partir d’Octobre. Myriam m’a ensuite aidé pour les démarches de préparation du départ et m’a promis un soutien quand je serai sur place.
Ce qui est particulièrement positif avec cette agence c’est que l’au-pair n’a aucun frais de participation pour trouver la famille. De plus, les recherches sont très rapides et très variées : Myriam a su me proposer une dizaine de famille dans les plus brefs délais. Le seul inconvénient pour les Françaises est que tous les contacts avec l’agence sont en anglais.
Clementine Doucet, Au pair placed with Fiona Jelly in Sydney
hello, my name is Laura Brennan and i have recently returned from australia working as an au pair through your agency. i would first of all like to say thank you for helping to set up such a life changing experience! it has changed my life forever and i have met some absolutly amazing people!!
Laura Brennan, Au pair placed with Talene Hanna in Sydney
Dear Miryam ,
Think you won’t remember me since you have to deal with so many different girls, but I just wanted to say thank you for your amazing job ! I’m working with my host family for 8 months now and I really enjoy my au pair experience! I’m leaving in August and I’m really sad to go back in France !! I had such a great time here in Australia and for that, thank you so much. This year is definitely the best year of my entire life 🙂
Keep helping girls to fulfill their dreams !
Best wishes, Mallaury